Quality
Clear acceptance criteria for every project.
Material grade, condition and any requested supporting documentation should be defined in the purchasing specification. Requirements for material certificates or additional verification depend on the component and the customer’s application.
Critical dimensions, appearance requirements and inspection frequency should be included in the agreed quality plan. Measurement methods must suit the feature being checked. A general equipment accuracy figure should not be treated as a guaranteed tolerance for every finished part.
A practical quality arrangement specifies how drawing changes are approved and how suspected nonconforming parts are identified, assessed and communicated. Customer approval is needed for any deviation from the agreed acceptance requirements.
Discuss required inspection records before placing an order: drawing revision, inspected characteristics, sampling expectations and any customer-specific report format. Record availability and the extent of traceability must be confirmed for the project.
Review management-system documents alongside the actual scope of the order.
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